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Background

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Who is LeCroy & Milligan?
LeCroy and Milligan Associates is an evaluation firm in Tucson Arizona. They conduct research and evaluation projects that help organizations to implement evidence-based programs and document the outcomes of those efforts. They are experts in management and analysis of data for effective use in organizational decision-making.
What was the problem we had to solve?
The problem we had to solve was to find a way to improve LeCroy and Milligan's data storage process. Their previous process consisted of a small local network server that held all of their data in an unorganized fashion. There was no consistency in naming conventions of their files or in how their directory hierarchy system was structured. Along with this we were tasked with finding a way to standardize their data collection process that fits into their data storage workflow.
How did we solve it?
First, we had to learn more about what it was that LeCroy and Milligan Associates does. To do this we conducted interviews with their staff and had meetings discussing their needs. From here, we conducted a large volume of research in data collection and storage methods that would fit their needs and improve their work flow. This research was based on both academic and industry standards to give us an eclectic viewpoint of how to provide them with practical feedback.
Technology Used
The technology used for this project was not programming intensive software, however, we needed to keep our research materials and notes organized. For this we used Google Drive, as well as the Google Suite of office products such as Docs and Sheets. We also used communication software for team collaboration and meetings with LeCroy and Milligan Associates. For this we used Slack and Zoom, respectively. Beyond these tools we conducted research on a large variety of technical standards and softwares such as Optical Character Recognition (OCR) software, Relational and Cloud databases, and data collection tools such as Qualtrics.
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